Do I have to provide the lawn care
tools and machinery?
No, our
professionals come fully equipped to handle the job.
Do you mind that I have a dog?
No, of course we don't
mind. But for your dog's safety and ours, we ask that
you please keep him in the house while we work.
How often do you come?
We provide one-time, weekly, bi-weekly, or monthly
lawn care. Your lawn may need a great deal of care, or
a little.
What
if we aren’t satisfied with a job?
We provide a 24-hour guarantee. If you are not satisfied
with the job, we will return within 24 hours to make it
right.
What
are your security policies and screening methods for
employees?
See our
security page for information.
Do
we have to sign a contract?
We have
something we call a service agreement. It isn’t a
contract. We are confident in our
ability to provide quality service every time we service
your lawn. You are free to cancel your regularly scheduled
lawn care service at any time.
What
times do you work?
We come
during the day, so we can get the job done and you can
return home to a beautiful lawn.
I
know I am supposed to ask if you are bonded and
insured. But what does that mean, exactly?
Yes,
we are fully bonded and insured by Detwiler Inc. Bonding
refers to the protection afforded to the customer if an
employee steals from the customer (never happened yet).
Insured means that our employees carry liability coverage
for personal injuries and property damage, as well as
workers' compensation insurance. Basically this means that
if anything is stolen, broken or an employee is injured
while working on your lawn we will cover the costs. Again,
just so you know, we have never had any problems with such
things.